Manually Import Volusion Orders

For orders placed through a Volusion integration, NoFraud captures the transaction information through a pixel that loads on the Thank You page. At times, a customer may not wait for the page to load entirely before exiting the tab, causing the pixel to not load. In this instance, a transaction can be manually imported to NoFraud for screening using the following steps: 

 

1) Locate your NoFraud Customer ID number, and the order number for the transaction to import.
If you do not have your NoFraud customer ID, it can be found in the URL of your NoFraud portal "Dashboard" tab. The URL will be: https://portal.nofraud.com/dashboard/XXXX, with the 4 X's being the ID:

 

2) Next, copy the link below which is used to trigger the pixel in the browser for the transaction, changing the respective order number and NoFraud ID.

https://apps.nofraud.com/volusion/nofraudcustomerID/order_id/ordernumber/nofraud.gif

Example:
https://apps.nofraud.com/volusion/12345/order_id/67891/nofraud.gif

Once the page loads after using the link, please check the NoFraud Portal > Transaction tab to confirm the transaction has imported successfully: