What Does a Pass Decision Mean?
NoFraud deemed the transaction low-risk and safe to ship, either automatically via our innovative AI or after review by a member of our Fraud Analyst team. Based on the custom workflows and automation you have set up, orders that receive a Pass decision will automatically proceed to payment capture and fulfillment.
How to Report Fraud on a Passed Order:
If you become aware of additional risk factors or receive a fraud-related chargeback for an order we Passed, please escalate the order for our analysts to review by clicking Report Fraud on the Transaction page in the NoFraud Portal.