When you are ready to uninstall the app, please follow the instructions below:
- Contact our Support team to ensure service has been disabled by emailing us at support@nofraud.com.
- Access your Billing Dashboard here to see if you have a remaining account balance. If so, please click on the Request Payout to request a refund.
Once the above has been completed, please complete the following within your Shopify account.
Desktop
- From your Shopify admin, go to Apps.
- In the row of the app that you want to uninstall, click Delete.
- In the message that appears, click Delete.
Apple
- From the Shopify app, tap Store, and then tap Apps.
- Tap the … button beside the name of the app.
- Tap Delete.
- If you're sure that you want to remove the app, then tap Delete to confirm.
Android
- From the Shopify app, tap Store, and then tap Apps.
- Tap the button vertical … beside the name of the app.
- Tap Delete app.
- If you're sure that you want to remove the app, then tap Delete to confirm.
- Enter feedback and tap Submit, or tap Skip.